My water heater is leaking. Can someone come out?Booked for Wed 8:30 am
The AI front desk for service businesses
Never lose a customer because you were on a job.
Sitebase answers your phone when you can’t, books the job, and texts you to approve it.
See what a customer finds when they look you up and call. It is free.
Not on Google yet? Build your free websiteThe business on the phone is an example, not a customer. Your own report comes straight from Google.
The phone above plays an example: a report for a sample plumbing business, a call answered by the front desk, a text to the owner who replies Y, and the job on the calendar.
Built for people with their hands full.
The people in these pictures are illustrations, not customers.
With Sitebase, the call gets answered, the job gets booked, and you get paid.
When you can’t pick up
It picks up in your business’s name.
It knows your services, your prices and your hours. It answers the usual questions and finds a time that is open on your calendar.
- Knows your prices and where you work
- Every call lands in your inbox with a summary
- Picks up at any hour, weekends too
You stay in charge
Nothing is booked until you say yes.
Every job comes to you as a text with the name, the job and the time. Reply Y to approve or N to decline. The customer hears back either way.
- One text, one letter
- Say no and the customer still hears back
- Let it book on its own once you trust it
On your calendar
The visit lands on your week.
It goes on your calendar, and on your Google Calendar once you connect it. The customer gets a confirmation, and a reminder the day before.
- Booked inside your real hours
- A reminder the day before
- Google Calendar, both ways
After the job
Send the invoice from your phone.
They pay by card from a link. Then they get a text asking for a Google review.
- Invoices and payment links
- Deposits that hold the time
- A review asked after every job
Hear it answer.Call the demo line and ask it anything a customer would.
Call the demo line
Only about 1 in 2 calls to a home service business reaches a person.
Nearly 4 in 5people have walked away from a business after a call went unanswered.
82%say they would call a competitor when a business does not answer.
Sources: Invoca, Home Services Lead Conversion Benchmarks, 2026; CallRail survey of 1,000 US consumers, 2025.
Calls like these come in while your hands are full.
Do you mow in Cedar Park? It is about half an acre.Booked for Fri 9:00 am
A breaker keeps tripping when I run the dryer.Booked for Thu 2:00 pm
The AC stopped cooling. How soon can you get here?Booked for Mon 8:00 am
Are you open on Sundays?Answered from your hours
How much to hang a ceiling fan?Price given from your list
Can you do a move-out clean by Friday?Sent to you to approve
I need my dog groomed before the weekend.Booked for Fri 10:00 am
I need a quote to clean up a fence line.Quote request in your inbox
Do you take cards?Answered from your notes
Examples of the calls a front desk takes. They are illustrations, not customers.
Everything behind the call comes with it.
You do the work. It runs the front office.
The website, the calendar, the invoices, the reminders and the reviews, in one place you can run from your phone.
- Website
- Online booking
- Quotes and deposits
- Invoices
- Reminders
- Reviews
- Texting
- Customer list
Your website, built in about three minutes.
Say what you do and where. Sitebase writes it, designs it and puts it live.
Build mine freeA review asked after every job.
The customer gets a text with your Google review link, and one reminder if they forget.
Three promises we keep.
Nothing is booked until you say yes.
Every job the front desk takes comes to you as a text first. When you trust it, you can let it book on its own.
No contract. Cancel in one click.
Pay by the month and leave any time, from Billing. No phone call, and nobody to talk you out of it.
Your website never goes dark.
If you stop paying, your website stays online just as it was. And the price you sign up at is the price you keep.
What it costs
Compare the plans
Start free. Add the front desk when you are ready.
Your website is free for two weeks, with no card. The front desk comes with Plus.
Starter
$27a month
Your website, built and live.Written and designed from your words, with changes by chat and your own domain.
Front deskPlus
$47a month
Get booked and paid.The front desk with 100 minutes a month, plus bookings, quotes, invoices and review requests.
Pro
$97a month
The phone and the texts, handled.The front desk with 300 minutes a month, two-way texting and follow-ups by text.
Past the front desk’s minutes, calls are 20 cents a minute. For scale, a human answering service starts around $250 a month for 50 minutes (Ruby’s published price, read November 9, 2026).
Questions
Does it book jobs without asking me?
Not unless you want it to. Every booking the front desk takes comes to you as a text with the name, the job and the time. Reply Y and it is confirmed; reply N and it is declined, and the customer hears back. When you trust it, switch it to book on its own.
Do I need to know anything about websites?
No. You tell it about your business the way you would tell a neighbor. It writes the pages, designs them and puts them live. If you can send a text, you can run this.
What if I do not like what it builds?
Tell it. “Make the header darker.” “Fewer words.” “Put the phone number at the top.” It changes it in front of you. Ten changes are free before you decide anything.
Does it really answer the phone?
Yes. Switch the front desk on and your website gets a number of its own. Forward your calls to it when you cannot answer, or put it on your website for after hours. It knows your services, prices and hours, books inside your hours if you allow it, and every call lands in your inbox with a summary. Callers are told the call may be recorded.
Can I use my own domain?
Your website starts on a free Sitebase address. Connect a domain you already own from the dashboard in a few minutes; buying a new one through Sitebase is coming.
Can customers get a price before they book?
Yes. Price your services by what matters, like bedrooms and bathrooms and the kind of clean, and the website gives a price on the spot. They approve it in one click and pay a deposit to hold the time.
Can customers book a regular visit?
Yes. Weekly, every two weeks or monthly, from your own hours. Each visit gets a confirmation and a reminder the day before, and a card on file is charged after each one, with a tip if they like.
What happens when I miss a call on a job?
The front desk picks up in your business’s name, answers the usual questions and books the visit onto your calendar. If a call still slips through, the caller gets a text back right away so they do not move on to the next name.
Do I need a new phone number?
No. The front desk gets a number of its own. Forward your calls to it when you cannot answer, or put it on the website and keep your own number for yourself. Customers can text it too, and every text lands in the same inbox as your website chat and your booking requests and calls.
How do I get more Google reviews?
After every finished job, the customer gets a text with a link to your Google review page, and a reminder if they forget. Everyone is asked, the way Google allows, and one link stops it for anyone who would rather not be.
Does it work for my kind of business?
If you book jobs, yes. House cleaners, plumbers, landscapers, painters, electricians, salons, photographers and the rest of the trades that quote, book, do the work and get paid. Say what you do and it builds for that.
What does it cost?
Free to start, no card, for two weeks. Then $27, $47 or $97 a month per website, by what it does for you, and a year for the price of ten months. The plans are on the pricing page.
Can I sell products on it?
No, and that is on purpose. Sitebase is for businesses that do work for people. It books, quotes and invoices; it does not keep stock or ship boxes. If you sell things in boxes, Shopify is the right tool.
See what your callers find today.
A free report, straight from Google. Then your website is live in about three minutes.